Great success!

After having a heated telephone conversation with "Amin" - 2nd in charge at Smarty Host with no clue on how to actually be 2nd in charge - I've now got my refund I've been asking for since the 4th of August, along with $30 extra that a "normal customer" (my words, not his. ha) wouldn't usually get.

Score!

The extra $30 came after I chucked up a stink about not getting refunded for the formmail add-on that I had paid for in the package but never actually used. Amin was all "I can't change the TOS blah blah", but the truth of it was he just couldn't be fucked getting off his arse to do anything about it. It's all good though. I just yelled and screamed a bit more until he put me on hold and finally came back to me with, "We can offer you a half refund". I'll take it! $30 is about $30 more than I was actually expecting to get, knob.

Lessons learnt in all of this:

• Always stick up for yourself.
• Kick and scream until you a) feel better and/or b) get what you want.
• And most importantly - don't EVER sign up with SmartyHost!

Yes, let's blog!

I've had a sudden urge to blog lately, which is weird because I've never really done it before. I've signed up for accounts at various places but really only ever use them to post a random pic or some sort of public announcement.

Blogger.com will change me.*

So apart from my besty hanging around the area due to the blogGods deeming her worthy to blog again -leaving the possibility of her finding this a real one- I'm wondering who else will actually read my Very Interesting Blog Posts.

*ponders*

I wonder if anyone from smartyhost.com.au will find me. Maybe if I type SmartyHost a few times and link to them here they'll find me. Or more importantly, someone looking to use them will find me. *rubs hands together* It's always nice to be prepared so I'll leave something here for the both of them just in case I'm at the shops or in the shower when either of them arrive.

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Dear SmartyHost,

You suck.

Your package deals are crap, your telephone support is crap, your online ticketing support system is crap. You are an all-round crap company.

Much hate,
Amanda

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Dear Potential SmartyHost Customer,

SmartyHost suck.

Their package deals are crap, their telephone support is crap, their online ticketing support system is crap. SmartyHost are an all-round crap company.

Much love,
Amanda

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No. Seriously. To anybody who ever stumbles upon this and is seriously considering using the pathetic excuse of a hosting company, DON'T. I signed three companies up with them in one hit and cancelled the plans within 2 weeks. I even had one employee suggest I pay $500 upfront to become a reseller (!) to which I replied, "I'm having a hard time getting someone there to help me now - there's no WAY I would recommend your company to someone else!".

Shocking, shocking company. I fart in their general direction.

And on that charming note I'll end this here. Who knew blogging was so therapeutic?! ;)


*Until I get completely lazy and forget my urges to blog, that is.